The Right Way To Write An Airline Complaint…
Posted on July 23rd, 2010 by TWS
This never ceases to amaze me.
First off, if you’re any sort of road warrior, your plans will have come to grief at some point in your flying career. It’s only normal. And to be expected.
How you handle the “inconvenience” and the level of compensation you get is quite another thing.
If you want to get a glimpse into the insanity of human behaviour, head on over to FlyerTalk and start trawling around any of the airline forums and do a search for “never flying X airline again”, or “I was treated like a criminal” or “X airline ruined my life and as a result of our lost bags episode, my wife/best friend/gay lover ran off with a hamster”
Or something like that.
Here’s an example of what not to do. Reading this nearly made me lose the will to live. (more…)

